Users Not Being Found in OSN (Doc ID 2473345.1)

Last updated on APRIL 28, 2023

Applies to:

Oracle Social Network Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

When attempting to add a specific user to an Oracle Social Network (OSN) conversation or group, the user cannot be found.

The Administrator is also not able to find the user when searching by their full name or email address.

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