Order Confirmation Email is Not Received with Custom Template
(Doc ID 2477772.1)
Last updated on APRIL 13, 2021
Applies to:Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
Reported Version: 188.8.131.52
Order Placed email is not being sent when custom template is used which includes a custom property (e.g. "abcOrderId").
1. Go to Storefront
2. Add a product to a cart
4. Log in
5. Fill out shipping address, payment information, shipping method and place an order. --> An order is successfully submitted but the email is not received.
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