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Send Notifications To Impersonator In Impersonating Sessions (Doc ID 2478759.1)

Last updated on APRIL 06, 2024

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Goal

Is it possible to send email notifications to the impersonator instead of the person who is being impersonated?

Example: B says A is his impersonator. A logs to Oracle Sales impersonating B.
Some workflow that will send an email to the Opportunity owner (in this example B) is triggered. B is notified.
Would like to know if, in this example, there is a way to send the notification to A's email box, instead of B's, or ideally to both of them.
 

Solution

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In this Document
Goal
Solution
References


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