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Send Notifications To Impersonator In Impersonating Sessions (Doc ID 2478759.1)

Last updated on DECEMBER 06, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Goal

Is it possible to send email notifications to the impersonator instead of the person who is being impersonated?

Example: Bob says Alice is his impersonator. Alice logs to Oracle Sales impersonating Bob.
Some workflow that will send an email to the Opportunity owner (in this example Bob) is triggered. Bob is notified.
We would like to know if, in this example, there is a way to send the notification to Alice email box, instead of Bob's, or ideally to both of them.
 

Solution

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In this Document
Goal
Solution
References


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