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Tanzania Country Is Missing From Set Preference (Doc ID 2479939.1)

Last updated on FEBRUARY 01, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

Tanzania country is missing from set preference .

User's are facing the issue below for Tanzania country value and address information.


Users expect that the sales person should be able to select default territory as Tanzania from Set preference>Regional>Territory drop down.

The issue can be reproduced at will with the following steps:
1. Login to sales cloud.
2. Click on User name in top right side and click on Set Preferences.
3. Click on Regional and then check Territory drop down.
4. Tanzania country is missing.

Cause

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In this Document
Symptoms
Cause
Solution
References


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