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Fusion Benefits: Termination Life Event Error "No potential life events events were found for evaluation. (BEN-990374)" (Doc ID 2480392.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version and later
Information in this document applies to any platform.


Termination Life Event Error

I am getting the attached error when I attempt to process the termination life event for an employee.

No potential life events events were found for evaluation. (BEN-990374)
If you did not expect this results, review the person life events to confirm the date and existence of potential life events for this person.

The issue can be reproduced at will with the following steps:
1. Benefits Service Center
2. Process term event for employee
3. Error is thrown


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