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Oracle Fusion Recruiting Cloud: Error Sending Email Correspondences to Candidates: "Your Email to the candidate was not sent (IRC-1590023)" (Doc ID 2480663.1)

Last updated on OCTOBER 17, 2023

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

A Recruiting Administrator is unable to send correspondence to a candidate from their candidate profile in Oracle Recruiting Cloud (ORC).

When they select to Send Email, the following message displays:

 

Cause

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In this Document
Symptoms
Cause
Solution


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