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Backout Issue (Doc ID 2482364.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version and later
Information in this document applies to any platform.


We are in rel13 version of Oracle fusion applications in saas mode.

We are trying to back out a open life event to process term. Please find the attached screenshot for more details.

The message is ORA-20001: The total percentage specified for this beneficiary type exceeds 100 percent. Details: The sum of all the participant's beneficiary designations for this plan must equal 100 percent. ORA-06512 at "FUSION.BEN_BACK_OUT_LIFE_EVENT", line 2459 ORA-06512: at line 1.

The issue can be reproduced at will with the following steps:
1. Employee receives a termination event after Open Enrollment Cycle
2. Attempt to void Open event to process term
3. Error is thrown.


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