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Blank Results when Performing Search Within iPhone with Only the '&' Character (Doc ID 2485862.1)

Last updated on FEBRUARY 27, 2023

Applies to:

Oracle Social Network Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

When performing a search against the single character "&" within any Oracle Social Network (OSN) clients such as the the Desktop, Outlook or Web client, results are obtained. However, if the same search is performed via the OSN Mobile application on an iPhone they are not.

In the OSN mobile app on the iPhone no results are obtained while searching using the "&" keyword.  Instead the result is a blank screen.
When performing a search with multiple characters then a result (successful or not) is displayed.

Cause

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