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Oracle Fusion Benefits: Error During Benefits Enrollment for Unrestricted Events (Doc ID 2486060.1)

Last updated on JUNE 08, 2022

Applies to:

Oracle Fusion Benefits Cloud Service - Version and later
Oracle Fusion Benefits - Version and later
Information in this document applies to any platform.


On : version, Manage Benefits

When attempting to process any life events, the following error occurs.

The participation process retrieved no compensation objects based on the selection criteria that you specified. (BEN-990038)
This error occurred in the BUILD_COMP_OBJECT_LIST procedure within the BEN_COMP_OBJECT_LIST package. Revise the participation process parameters by setting an appropriate effective date or making the filter criteria less restrictive.

The issue can be reproduced at will with the following steps:
1. Go to benefits as employee
2. Attempt to make changes to life event
3. Receive error

This is not allowing for some employees to enroll in benefits.


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