Fusion Global HCM: Inability To Include Page/Content-Specific External Hyperlinks On Pages (Doc ID 2487690.1)

Last updated on SEPTEMBER 28, 2023

Applies to:

Goal

On : 11.13.18.10.0 version, Global Human Resources

Inability to Include Page/Content-Specific External Hyperlinks on Pages

Prior to release v18B, external site hyperlinks could be included on HCM pages via containers. With v18B+, which we're currently leveraging, our understanding is that the hyperlink container functionality is no longer available for most pages and the only solution for external hyperlinks to leverage the Springboard home page. Our organization has over 50+ external link requirements and need to be able to include contextual, page/content-specific hyperlinks on HCM landing pages and transaction pages. Given this, the Springboard alone is not a viable solution.

Our external link requirements include links to articles, job aids, OACS reports, enterprise applications, etc. that will help
 provide supplemental information and support users in completing transactions and viewing information in HCM. We've explored nine options for external links (Springboard; an out of the box, unused menu; Guided Learning; left-hand navigation menu; delivered actions menu; adding directly to the page; navigator; tiles on landing pages; WhatFix; Oracle JCS PaaS extension), but no solution has been identified that can provide page/content specific links consistently across all HCM pages.

We need the ability to consistently add page/content-specific external hyperlinks on all HCM product pages.
 

Solution

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