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When Loading Fusion GL data To ARCS Through Data Management Error: "The security token cannot be authenticated" (Doc ID 2496118.1)

Last updated on FEBRUARY 19, 2020

Applies to:

Oracle Planning and Budgeting Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When attempting to load the Oracle General Ledger data from the Oracle Financials Cloud to ARCS through data management,
the following error occurs.

ERROR
-----------------------
Initializing FusionAdapter in prod mode...
fusionIntegrationType: V2
fusionGlWebServiceWsdl: https://<Cloud URL>/publicFinancialCommonErpIntegration/ErpIntegrationService?WSDL
fusionGlWebServiceUser: ****
batchTimeoutInMinutes: 30
processFlow: DL
fusionProductType: null
FusionAdapter initialized fine.
Submitted request to extract balance data, Ess request: -1
The FusionAdapter main program has completed.
INFO: The script FusionCloudAdapter has failed as reported above.
2019-01-08 04:31:25,544 INFO [AIF]: Standard Error: javax.xml.ws.soap.SOAPFaultException: FailedAuthentication : The security token cannot be authenticated.
at com.sun.xml.ws.fault.SOAP11Fault.getProtocolException(SOAP11Fault.java:197)

Cause

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In this Document
Symptoms
Cause
Solution


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