Fusion FDC: No Resutls Found when Search PO in Return to Supplier Transactions for Brazil FDC (Doc ID 2497591.1)

Last updated on OCTOBER 08, 2023

Applies to:

Goal

In Brazil, whenever a goods is in transportation it is necessary to have a fiscal document accompanying this goods (invoice).

Scenario
1. Purchase of a goods from the supplier (PO)
2. The goods is delivered and then the goods is placed in stock (FDC + Put Away)
3. Invoice is automatically created in AP
4. For some reason this goods will be returned to the supplier
5. It is necessary to give this goods out of stock and have an exit note (AR + FDG) so that the goods can be transported back to the supplier.

However user is getting "No results found" when Navigate to Inventory Management, Shipment, Shipment Lines and search using the PO Number
in step 6 below:

These are the steps to process a RTV for Brazil using FDC and FDG:
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1. Navigate to Procurement, Purchase Orders and create a PO
2. Navigate to Costing, Fiscal Document Capture, Manage Inbound Fiscal Documents and add a new document to receive the purchased product
3. Release FDC holds and Confirm Item Deliveries. FDC status is updated to Captured and Receipt is created (check Receipt # at FDC Line tab)
4. Navigate to Inventory Management, Receipts, PutAway Receipts and search for the created receipt. Submit it.
5. Navigate to Inventory Management, Return Receipts and search for the receipt. Submit Return.
6. Navigate to Inventory Management, Shipment, Shipment Lines and search using the PO Number
7. Click on the item link and click on Autocreate Shipment button
8. Once Shipment is in Staged status, open the Shipment, enter Shipping Method and select the Request Fiscal Document action
9. Navigate to Inventory Management, Shipment, Manage Fiscal Document Generation
10. Search for shipment and click on Update Fiscal Attributes. Enter Series and Freight information. Submit it
11. FD Status is changed to Scheduled. Click on Generate Fiscal Document
12. Refresh until status is changed to Generated
13. Navigate to Tools, Scheduled Processed and run the Send Fiscal Documents to Tax Authority process. Enter parameters and Submit
14. Once process ends with success navigate to Inventory Management, Shipment, Manage Fiscal Document Generation. Search for shipment, note FD status is changed to Sent
15. Get the Tax Authority Return approval data, populate the TaxAuthorityReturnImportTemplate and generate zip file
16. Navigate to Tools, Scheduled Processed and run the Load Interface File for Import process
17. Select the Import Fiscal Document Approval Information process and the zip file
18. Once Load is completed with success run the Import Fiscal Document Approval Information process
19. Enter ESS parameters and submit
20. Once process ends with success navigate to Inventory Management, Shipment, Manage Fiscal Document Generation, Search for shipment, note FD status is changed to Approved
21. Navigate to Inventory Management, Shipment, Open the Shipment and Ship Confirm
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Solution

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