OEC: Knowledge tab now showing
(Doc ID 2497952.1)
Last updated on MAY 31, 2023
Applies to:
Oracle Fusion B2B Service Cloud Service - Version 11.13.17.08.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.10.0 version, Knowledge
ACTUAL BEHAVIOR
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OEC: Knowledge link is disappeared
After the upgrade user can't see the Knowledge link in any place.
EXPECTED BEHAVIOR
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User should be able to see Knowledge link
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in the application
2.Knowledge is not there
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see knowledge
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |