Fusion Global HR: Extracts Are Failing With Errors and Affect Payroll Downstream Data - An Application Error Occurred. An Assertion Failure Was Detected at Location PayrollAction.setStatus:1. and ORA-01555: Snapshot Too Old: Rollback Segment Number
(Doc ID 2500085.1)
Last updated on OCTOBER 02, 2023
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.04.0 and laterOracle Fusion Global Human Resources - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.13.18.10.0. The note has been reviewed and is current for release 11.13.20.04.0.
Symptoms
When attempting to run an extract, the following error occurs.
ERROR
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An application error occurred. An assertion failure was detected at location PayrollAction.setStatus:1.
Name HR_6881_HRPROC_ORA_ERR
Token1 SystemExtract.PreProcess
Token2 ORA-01555: snapshot too old: rollback segment number 188 with name "_SYSSMU188_1288901325$" too small
ORA-06512: at "FUSION.PAY_REPORT_PROCESS", line 1554
ORA-06512: at line 1
Name HR_6881_HRPROC_ORA_ERR
Token1 SystemExtract.PreProcess
Token2 ORA-01555: snapshot too old: rollback segment number 188 with name "_SYSSMU188_1288901325$" too small
ORA-06512: at "FUSION.PAY_REPORT_PROCESS", line 1554
ORA-06512: at line 1
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run an extract.
2. Check extract logs.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |