My Oracle Support Banner

IDCS: EBS Asserter Throwing Error "500 Internal Server Error": Failed to Validate Issuer (Doc ID 2502650.1)

Last updated on JULY 25, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

When attempting to test sso using EBS Asserter,the following error occurs in the Browser.


Browser error:

500 Internal Server Error

Asserter logs report below error:

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Test SSO using EBS Asserter Direct URL Link
2. Open browser and access https://<HOST.DOMAIN>:<PORT>/ebs
3. EBS Asserter throwing Error "500 Internal Server Error

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.