Benefits Service Center Page Is Not Visible After Correcting The Hire Date (Doc ID 2507403.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Goal

Benefits Service Center Page is not visible after correcting the hire date

We hired an employee on 3/11/2019, but we changed the hire date from 3/11/2019 to 2/11/2019, and it looks like there is some issue with the employee benefits page in the UI.
We cannot see employee benefits service center page if we search the person with 2/11/2019; however, we can able to look at the benefits information if we search with the effective date 3/11/2019.

Can you please look into this issue and let us know if you need any further information.

Solution

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Goal

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

Benefits Service Center Page Is Not Visible After Correcting The Hire Date (Doc ID 2507403.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!