Return Inventory PO - Credit Invoice (Doc ID 2508816.1)

Last updated on OCTOBER 15, 2023

Applies to:

Goal

Customer has a PO  where they did receipt with quantity = 6 and return quantity = 1. However, when matching the invoice with this PO, the screen shows only Received = 5.

Client expects to have listed Received = 6 and returned = 1, in order to be able to match PO with standard invoice and credit memo.


How do you process credit invoices received for goods that have been returned?
 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.