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Benefits Relationship Is Not Auto-populating: Cannot Enroll EEs Into Benefit Program & Plans (Doc ID 2509076.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Goal

Benefits Relationship is not Auto-populating: Cannot Enroll EEs into Benefit Program & Plans

I am logged in as Benefits Admin and am trying to enroll and employee into Benefits Program and Plans.

When I search the employee and click the name, in the BSC, the Benefits Summary section is empty and the Benefits Relationship is not automatically populating. As a result, I cannot enroll employees into the Benefits Program and Plans. 
 

Solution

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In this Document
Goal
Solution


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