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Credit Memo Not Created From Dispute After Approval (Doc ID 2509706.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

As part of the dispute handling, the collector updates dispute on the collection workbench. Once it is approved by the approver, the credit memo is not created.

Cause

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In this Document
Symptoms
Cause
Solution
References


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