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IDCS: EBS Asserter With 500 Internal Server Error (Doc ID 2510590.1)

Last updated on FEBRUARY 23, 2020

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

When attempting to access EBS Asserter URL, the following error occurs in the Browser:

ERROR
-----------------------


Error 500--Internal Server Error
 

java.lang.RuntimeException: javax.naming.NameNotFoundException: Unable to resolve '<VALUE>'. Resolved ''; remaining name '<VALUE>'
at com.oracle.ebs.sso.ConnectionProvider.getConnection(ConnectionProvider.java:42)
at com.oracle.ebs.sso.RequestWrapperFilter.doFilter(RequestWrapperFilter.java:34)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3701)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3667)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:326)
at weblogic.security.service.SecurityManager.runAsForUserCode(SecurityManager.java:197)
at weblogic.servlet.provider.WlsSecurityProvider.runAsForUserCode(WlsSecurityProvider.java:203)
at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:71)
at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2443)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2291)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2269)
at weblogic.servlet.internal.ServletRequestImpl.runInternal(ServletRequestImpl.java:1703)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1663)
at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:272)
at weblogic.invocation.ComponentInvocationContextManager._runAs(ComponentInvocationContextManager.java:352)
at weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:337)
at weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:57)
at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:644)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:415)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:355)
Caused by: javax.naming.NameNotFoundException: Unable to resolve 'EBSP'. Resolved ''; remaining name 'EBSP'
at weblogic.jndi.internal.BasicNamingNode.newNameNotFoundException(BasicNamingNode.java:1292)
at weblogic.jndi.internal.BasicNamingNode.lookupHere(BasicNamingNode.java:354)
at weblogic.jndi.internal.ServerNamingNode.lookupHere(ServerNamingNode.java:227)
at weblogic.jndi.internal.BasicNamingNode.lookup(BasicNamingNode.java:214)
at weblogic.jndi.internal.ServerNamingNode.lookup(ServerNamingNode.java:527)
at weblogic.jndi.internal.RootNamingNode.lookup(RootNamingNode.java:84)
at weblogic.jndi.internal.WLEventContextImpl.lookup(WLEventContextImpl.java:307)
at weblogic.jndi.internal.WLContextImpl.lookup(WLContextImpl.java:435)
at javax.naming.InitialContext.lookup(InitialContext.java:417)
at com.oracle.ebs.sso.ConnectionProvider.getConnection(ConnectionProvider.java:38)
... 21 more


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Complete the steps in Tutorial: https://www.oracle.com/webfolder/technetwork/tutorials/obe/cloud/idcs/ebs_asserter_obe/ebs-asserter.html
2. Access EBS Asserter URL
3. Error 500 Occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Admin cannot complete SSO Setup.

Cause

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In this Document
Symptoms
Cause
Solution


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