IDCS Logout Issue with the EBS ASSERTER
(Doc ID 2511738.1)
Last updated on JULY 25, 2023
Applies to:
Identity Cloud Service (IDCS) - Version N/A and laterInformation in this document applies to any platform.
Symptoms
IDCS Protection 3 App, HCM, OBIEE, EBS
The EBS Asster is used to integrate with IDCS and there is logout issue on the EBS IDCS as IDP Policy when the user hits EBS user login & logout session is done, if the user puts the same url and click sign in again getting the Error below from the IDCS.
the following error occurs.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to IDCS
2. Logout
3. Try to login again, getting the error below:
There is a problem with your account. Please contact Support
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |