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IDCS Logout Issue with the EBS ASSERTER (Doc ID 2511738.1)

Last updated on JULY 25, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.


IDCS Protection 3 App, HCM, OBIEE, EBS

The EBS Asster is used to integrate with IDCS and there is logout issue on the EBS IDCS as IDP Policy when the user hits EBS user login & logout session is done, if the user puts the same url and click sign in again getting the Error below from the IDCS.

the following error occurs.

The issue can be reproduced at will with the following steps:
1. Login to IDCS
2. Logout
3. Try to login again, getting the error below:
There is a problem with your account. Please contact Support


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