My Oracle Support Banner

Error While Creating Transaction Adjustments With Tax Rate Source As None In Receivable Activity (Doc ID 2513923.1)

Last updated on NOVEMBER 27, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Billing - Transactions

When attempting to create tax adjustments
the following error occurs.

ERROR
-----------------------
The account generator cannot derive information for one or more of these accounts: 1)COA 2001 2) ORG Account ID -1 3) Subaccount ID 12000. (AR-855728)
ORA-20001:(AR-855636)
arp_process_adjustment.insert_adjustment exception: ORA-20001. (AR-855636)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Define Create Receivables Activity with GL Account: Tax rate code, Tax Rate: None
2. Create Tax Adjustment

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.