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Oracle Fusion Recruiting Cloud: Remote Region Error While Accessing Specific Task (Doc ID 2513974.1)

Last updated on APRIL 30, 2019

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

Click on Manage Enterprise Recruiting and Candidate Experience Information or other tasks, the system is rendering an error.

ERROR
-----------------------
1. Unable to retrieve content." Additional information for remote region error #20":
An error occurred while invoking task Manage Enterprise Recruiting and Candidate Experience Information. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk.
2. Unable to retrieve content. Additional information for "Remote Region error #27":
An error occurred while invoking task Job Application Flow Configuration. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk..
3.Unable to retrieve content." Additional information for remote region error #48":
An error occurred while invoking task Configure Career Site. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup and Maintenance
2. Setup: Recruiting and candidate experience
3. Recruiting and Candidate Experience Management
4. Click on "Manage Enterprise Recruiting and Candidate Experience Information" - error displayed
also they have errors when accessing other tasks.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access many Recruiting tasks.

Cause

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In this Document
Symptoms
Cause
Solution
References


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