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SSO: Error 6/"SAML Decryption" Error After A New Taleo Certificate Installed In Customer's Identity Provider (Doc ID 2514136.1)

Last updated on JULY 18, 2021

Applies to:

Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 17.0 and later
Information in this document applies to any platform.

Symptoms

After customer installed/imported a new Taleo SP certificate into their Identity Provider (IdP), the SSO access failed with Error Reason 6.  Internal Taleo SSO logs show the following error: 

 

Changes

The Taleo-generated certificate (SP certificate) was changed in the Taleo SSO configuration.

After this change the customer downloaded the certificate and loaded it into their IdP.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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