SSO: Error 6/"SAML Decryption" Error After A New Taleo Certificate Installed In Customer's Identity Provider
(Doc ID 2514136.1)
Last updated on NOVEMBER 10, 2022
Applies to:
Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 17.0 and laterInformation in this document applies to any platform.
Symptoms
After customer installed/imported a new Taleo SP certificate into their Identity Provider (IdP), the SSO access failed with Error Reason 6. Internal Taleo SSO logs show the following error:
Changes
The Taleo-generated certificate (SP certificate) was changed in the Taleo SSO configuration.
After this change the customer downloaded the certificate and loaded it into their IdP.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |