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Entering New Expense Report Item, Certain New Employees Not Showing Under Attendees List (Doc ID 2520583.1)

Last updated on OCTOBER 14, 2019

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Performance

ACTUAL BEHAVIOR
---------------
Two new employees have hire dates of Oct. 1, 2018, default expense GL account are not appearing on the expense reports created after the hire date. Ran the Synchronize Person Records program as per New Employee Is Not Showing In The Attendees List Of Expense Report (Doc ID 2201658.1) but it didn't work.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to Fusion Applications
  2. Navigate to: Expenses
  3. Create a new expense item
  4. In the template, on the Attendee list, search for the new employees. This is the issue, they cannot be found


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter expenses with the full list of attendees

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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