Entering New Expense Report Item, Certain New Employees Not Showing Under Attendees List (Doc ID 2520583.1)

Last updated on DECEMBER 02, 2022

Applies to:

Symptoms

On : 11.13.18.10.0 version, Performance

ACTUAL BEHAVIOR
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Two new employees have hire dates of Oct. 1, 2018, default expense GL account are not appearing on the expense reports created after the hire date. Ran the Synchronize Person Records program as per New Employee Is Not Showing In The Attendees List Of Expense Report (Doc ID 2201658.1) but it didn't work.


STEPS
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The issue can be reproduced at will with the following steps:

1. Login to Fusion Applications
2. Navigate to: Expenses
3. Create a new expense item
4. In the template, on the Attendee list, search for the new employees. This is the issue, they cannot be found

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot enter expenses with the full list of attendees

Changes

Cause

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