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Imported Plans From Another Instance Resulting In Calculation Error (Doc ID 2521647.1)

Last updated on JULY 20, 2023

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.18.10.0 and later
Oracle Fusion Incentive Compensation - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

Calculation on compensation plans that were imported from another instance into this instance is causing the transactions to be in Calculation Error status.

STEPS

  1. Import compensation plan from TEST into PRODUCTION instance.  The Compensation Plan shows as valid.
  2. Assign the compensation plan to participant.
  3. Create transactions and run process through calculation.
  4. Review the transaction and it shows status is Calculation Error

Cause

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In this Document
Symptoms
Cause
Solution
References


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