Request Account Assignments Job Ends With Error
(Doc ID 2522022.1)
Last updated on OCTOBER 13, 2023
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.18.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.10.0 version, Territory Management, Quotas
Request Account Assignments Error
Changed the territory structure and the coverage.
Ran the Request Account Assignments and it went in Error.
Because the job failed, the accounts are unassigned to territories and the users cannot see the account records.
ERROR
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An active assignment rule set cannot be found. Contact your help desk. (MOW-225011) Details: There is no assignment rule set defined for this combination of work object, candidate object, assignment mode, and rule set group. Action: You must define an active rule set for work object SalesAccount_Work_Object, candidate object SalesAccountTerritory_Candidate_Object, assignment mode Territory, and rule set group ORA_ACCOUNT_TERRITORY_RULE_CATEGORY in the appropriate application Manage Assignment Rules setup task
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |