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Email Group Subscriptions Are Not Displayed as a Subscription Activity on the Contact Record (Doc ID 2525998.1)

Last updated on DECEMBER 23, 2022

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 and later
Information in this document applies to any platform.

Symptoms

When navigating to a contact record and viewing the activity log under Email Subscribes, the only subscribe activities reported are global subscriptions. Email group subscription activities are not displayed.

Cause

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