"Cannot Connect" Errors Logging into Oracle Social Network Mobile App on Android (Doc ID 2526500.1)

Last updated on APRIL 28, 2023

Applies to:

Oracle Social Network Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

When attempting to login to the Oracle Social Network (OSN) mobile app on Android, the following error occurs:

The issue does not occur with iOS devices.
Users are able to login via the web client.

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