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UK Legislation - Not able to send FPS/EPS files to HMRC via HMRC File Submission Process Due To Error: 1046: Authentication Failure. The supplied user credentials failed validation for the requested service (Doc ID 2532798.1)

Last updated on MAY 14, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, UK - United Kingdom Legislation

When attempting to Send FPS/EPS Files To HMRC,
the following error occurs:

ERROR
-----------------------
1046: Authentication Failure. The supplied user credentials failed validation for the requested service.
An application error occurred. An assertion failure was detected at location ReportUtils.callJavaClass:5.
A system error occurred during processing. Contact your help desk.
HMRC-PAYE-RTI-FPS:UndefinedClass submit error; no CorrelationID returned

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. attempting to Send FPS/EPS Files To HMRC;
2. stuck error occurs.

Error message when running HMRC File Submission Process

Cause

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In this Document
Symptoms
Cause
Solution
References


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