Error While Processing Life Event After Open Enrollment.
(Doc ID 2535405.1)
Last updated on AUGUST 01, 2022
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.13.19.01.0 and laterInformation in this document applies to any platform.
Symptoms
Issue while processing life event after open enrollment.
ERROR
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The potential life event Open is in manual status. Resolve the manual life event to either void or detected status, and then reprocess.
STEPS
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The issue can be reproduced at will with the following steps:
1. Setup Open Enrollment
2. Process Open for employee.
3. Make elections
4. Process another Life Event after Open enrollment
5. Error is thrown.
Cause
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In this Document
Symptoms |
Cause |
Solution |