My Oracle Support Banner

Collectors Update Did Not Work As Expected (Doc ID 2536134.1)

Last updated on APRIL 15, 2024

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Goal

We have updated some Collector assignments via Manage Resources -> Reassign collector; it was expected that this would update the Collector at the Customer Site Level but this has updated the Collector at Customer Account Level too.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.