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Unable to Delete Case Source "Cannot Delete Case Source 'CASE_SOURCE' because it is in use" (Doc ID 2536275.1)

Last updated on JUNE 30, 2023

Applies to:

Data Integration Platform Cloud - Version 19.1.0.0.0 and later
Oracle Watchlist Screening - Version 11.1.1.7.3 and later
Oracle Enterprise Data Quality - Version 12.2.1.3.0 and later
Oracle Enterprise Data Quality on Marketplace - Version 12.2.1.4.3 and later
Information in this document applies to any platform.

Symptoms

While attempting to delete source case from Case Management (CM) administration, the following error occurs:

Case Source In Use: "Cannot Delete Case Source '<CASE_SOURCE>' because it is in use."

Cause

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