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Invoice can't match to PO after line cancel (Doc ID 2537677.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Manage Invoices-Audit Invoices

ACTUAL BEHAVIOR
---------------
After canceling lines for PO matched invoice, PO remains in status "Closed for invoicing" and PO cannot be matched again

EXPECTED BEHAVIOR
-----------------------
PO should reverse to status Opened for invoicing

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Match PO to invoice
2) Tax is not calculated correctly so user cancels invoice lines to start over again. User saves the invoice.
3) Status PO is (still) "Closed for invoicing"
4) PO life cycle is Open to invoice
3) User wants to match to PO again but no data is found--> user can't match to PO again after cancelling the lines.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot match invoice to PO

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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