Invoice can't match to PO after line cancel
(Doc ID 2537677.1)
Last updated on AUGUST 09, 2024
Applies to:
Oracle Fusion Payables Cloud Service - Version 11.13.19.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.01.0 version, Manage Invoices-Audit Invoices
ACTUAL BEHAVIOR
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After canceling lines for PO matched invoice, PO remains in status "Closed for invoicing" and PO cannot be matched again
EXPECTED BEHAVIOR
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PO should reverse to status Opened for invoicing
STEPS
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The issue can be reproduced at will with the following steps:
1) Match PO to invoice
2) Tax is not calculated correctly so user cancels invoice lines to start over again. User saves the invoice.
3) Status PO is (still) "Closed for invoicing"
4) PO life cycle is Open to invoice
3) User wants to match to PO again but no data is found--> user can't match to PO again after cancelling the lines.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot match invoice to PO
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |