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Simplified Loads Are Slow On Prod & Test (Doc ID 2538138.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On   : 11.13.19.01.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
The Simplified Loads are taking more than Usual time on Prod and Test. It is due to stuck of job at serial no 2 i.e.'Preparing data for import'. For some of the jobs, it is taking more than an hour before moving to S.N. 3 

EXPECTED BEHAVIOR
-----------------------
Import would go on with usual timings.

STEPS TO REPRODUCE:
-------------------------
1. Login to OSC
2. Navigate to Manage File Import Activitie
3. Submit a simplified import
4. Job is taking long time

BUSINESS IMPACT:
------------------------
There is no business impact mentioned however, jobs are not completed in timely manner.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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