Simplified Loads Are Slow On Prod & Test
(Doc ID 2538138.1)
Last updated on OCTOBER 13, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.19.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.01.0 version, Accounts, Contacts, Households
ACTUAL BEHAVIOR
---------------
The Simplified Loads are taking more than Usual time on Prod and Test. It is due to stuck of job at serial no 2 i.e.'Preparing data for import'. For some of the jobs, it is taking more than an hour before moving to S.N. 3
EXPECTED BEHAVIOR
-----------------------
Import would go on with usual timings.
STEPS TO REPRODUCE:
-------------------------
1. Login to OSC
2. Navigate to Manage File Import Activitie
3. Submit a simplified import
4. Job is taking long time
BUSINESS IMPACT:
------------------------
There is no business impact mentioned however, jobs are not completed in timely manner.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |