Validate Customer Contract Source Data Warning - Single-row subquery Error (Doc ID 2538698.1)

Last updated on AUGUST 02, 2022

Applies to:

Symptoms

Validate Customer Contract Source Data Warning and Contract Data Status stuck on Initialized

ERROR
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WHEN OTHERS: vrm_process_rev_lines_util.transform_doc_hdr_cust_attrbs()- VRM_BILL_TO_CUST_REF_XERR ORA-01427: single-row subquery returns more than one row
  WHEN OTHERS: vrm_process_rev_lines_util.transform_doc_hdr_cust_attrbs()- ORA-01427: single-row subquery returns more than one row
  WHEN OTHERS: vrm_process_rev_lines_util.transform_doc_hdr()- ORA-01427: single-row subquery returns more than one row
 WHEN OTHERS: vrm_process_rev_lines_util.val_and_transform_doc_hdr()- ORA-01427: single-row subquery returns more than one row
BLOCK - WHEN OTHERS: vrm_process_revenue_lines.process_source_doc_hdr()-

STEPS
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The issue can be reproduced at will with the following steps:
1. Run Validate Customer Contracts Source Data process.
2. Once process completed, verify the log file.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot validate and import any contracts.

Cause

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