"Correct Import Errors" menu option does not show Errors and cannot be used to correct the invoices. (Doc ID 2540347.1)

Last updated on MAY 31, 2023

Applies to:

Goal

Once invoices have been rejected by the Import Payables Invoices, users are unable to retrieve the errors, for correction.

Steps:

1) XML B2B Message: inbound invoice successfully interfaced Via SOAPUI and uploaded to AP Interface Tables
2) Submit: Import Payables Invoices - Scheduled Job
3) The Import Payables Invoices Report shows rejected invoices with the error "Inconsistent PO Line Info"
4) Use then navigates to; Payables > Invoices (menu) > Correct Import Errors
This opens up in EXCEL, however no lines are shown

Error Messages are clear and understood however,  "Correct Import Errors" menu option cannot see Errors and cannot be used to correct the invoices.

Why is this so?  What can be done to see these Errors?

Solution

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