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Transactions That Was Imported Into Another Business Unit Are Not Getting Picked Up For Crediting (Doc ID 2540405.1)

Last updated on NOVEMBER 20, 2019

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Incentive Compensation - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

Transactions with same Transaction Number ( SOURCE_TRX_NUMBER )  that are imported and collected into another business unit on the same instance is not being picked up for Crediting.

STEPS
1. Transaction was originally imported into business unit ( BU1 ).  
2.  Later, user realized that the transaction should have been imported into business unit ( BU2 ) .
3. The same datafile was reloaded with same transaction number ( source trx_number ) but with updated business unit  ( BU2 ) .
4. Run Collection and the new transaction is created in BU2.  The transaction in BU1 shows obsoleted.
    The new record created in BU2 has ADJUSTMENT_STATUS = UNADJUSTED and the CHANGED_TRX_FLAG = Y .  
     Because of this, the transactions in BU2 are not getting picked up for the Crediting processes.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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