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Pricing Cache Issue in OCC Multisite (Doc ID 2541333.1)

Last updated on JUNE 01, 2022

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

While Switching the site incorrect price is displayed on the Product details page.
 

STEPS

The issue can be reproduced at will with the following steps:
1.Navigate to Storefront URL.
2.Login to the site.
3. Select the first site from the list.
4. Search for product 12345, observe the price on search bar 13397 Euros, select the product and you will be navigated to PDP page.
5. Observe the price is correct 13397 euros which is the same as the price is search suggestion of the product.
6. Change the organization to Site2.
7. Search for the same product 12345, observe the price on search suggestion for this product $ 18786.46, select the product and you will be navigated to PDP page.
8. Observe the price, it displays $13397 which is incorrect.

Cause

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In this Document
Symptoms
Cause
Solution
References


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