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Unable To Extract Audit Reports Via API (Doc ID 2542322.1)

Last updated on SEPTEMBER 10, 2024

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Leads, Sales Campaigns

No results returned for RESTful API request (POST) /fscmRestApi/fndAuditRESTService/audittrail/getaudithistory

EXPECTED
-----------------------
There is data showing in the UI and expecting the response to also contain data.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. RESTful API request (POST) /fscmRestApi/fndAuditRESTService/audittrail/getaudithistory
{
  "fromDate": "2019-04-29",
  "toDate": "2019-05-03",
  "product": "marketing",
  "businessObjectType": "oracle.apps.marketing.leadMgmt.leads.leadService.MklLeadVO"
}

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to extract audit trail for Leads and Opportunities to outside BI application hence impacting on operational reporting.

Cause

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In this Document
Symptoms
Cause
Solution


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