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Territory Geography Import results in errors: HZ_IMP_GEOTERR_INV_MASTERREF, GEO_NAM (Doc ID 2544400.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Accounts, Contacts, Households

Territory Geography Import results in errors.

ERROR
-----------------------
MESSAGE_NAME TOKEN1_NAME TOKEN1_VALUE
HZ_IMP_GEOTERR_INV_MASTERREF GEO_NAME 6401

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign-on to application
2. Navigate to Setup and Maintenance > Manage File Import Activities
3. Click Actions > Create (or the Create icon)
4. Create a Territory geographies import with the following mapping:
ImpGeoTerritory GeographyOrZoneName
ImpGeoTerritory LanguageCode
ImpGeoTerritory SourceId
ImpGeoTerritory ParentSourceId
ImpGeoTerritory GeographyOrZoneType
ImpGeoTerritory ZoneCode
ImpGeoTerritory CountryName
ImpGeoTerritory GeoParentName1
ImpGeoTerritory GeoParentName2
ImpGeoTerritory GeoParentName3
ImpGeoTerritory GeoParentName4
ImpGeoTerritory GeoParentName5
ImpGeoTerritory IncludeChildGeographyType1
ImpGeoTerritory IncludeChildGeographyType2
ImpGeoTerritory IncludeChildGeographyType3
ImpGeoTerritory IncludeChildGeographyType4
ImpGeoTerritory IncludeChildGeographyType5

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the import results in errors.

Cause

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In this Document
Symptoms
Cause
Solution
References


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