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Forms > Contacts Have Blank Values After Submitting Form; Update Contact Processing Step is Configured (Doc ID 2544718.1)

Last updated on FEBRUARY 27, 2023

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

When a contact submits a form in Eloqua the contact record is not being updated by the form submission. The Update Contacts with Form Data processing step is configured on the form and all required field have been mapped. 

Changes

 N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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