My Oracle Support Banner

Oracle Content and Experience Cloud Service Instance Documents Home Page is not Displaying the Standard Selectable Options: Error: Uncaught (in promise) ReferenceError: Unable to Process Binding (Doc ID 2548058.1)

Last updated on JULY 15, 2021

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Content and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

The Documents Home Page in the user's Oracle Content and Experience Cloud (OCE) service instance is not displaying the standard options on the home page.  Typically, on the documents home page, you'll see select-able options like 'Recent Items' or 'Quick Links'.  In this case, these options are missing for the user.  If the user runs the developer tools on the browser, the user will see the following error:

Uncaught (in promise) ReferenceError: Unable to Process Binding

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.