No Letters Appear To Be Outstanding But When Closing Case Error Is Shown: Case XXXXXXXX can not be closed due to pending letters to be sent.
(Doc ID 2550017.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety Cloud Service - Version 7.0 and laterOracle Life Sciences Argus Safety - Version 7.0.0 and later
Information in this document applies to any platform.
Symptoms
Attempting to close a case results in the following message:
Case ############# can not be closed due to pending letters
When the case is opened and reviewed there do not appear to be any outstanding communications.
Cause
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In this Document
Symptoms |
Cause |
Solution |