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FYI Notification not received for Termination Workflow (Doc ID 2550586.1)

Last updated on JANUARY 18, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Goal

The customer's business requirement is to send an email to a group of employees with a specific role when employees are terminated.
They created a new user account and role for this purpose.
They also added another step to each of their termination workflows which is an FYI notification to all users who have the new custom Application Role.


They tested this by submitting a termination, which was approved and completed.
When reviewing the completed transaction in Transaction Console, found that the FYI notification step failed.


What is causing the failure of the FYI notification to the Application Role?
 

Solution

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In this Document
Goal
Solution
References


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