My Oracle Support Banner

Some users are unable to find Request Cash Advance option (Doc ID 2552163.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, 


ACTUAL BEHAVIOR
---------------
Users cannot see the option to raise cash advances in their expenses dashboard.

EXPECTED BEHAVIOR
-----------------------
Users should be able to raise cash advances.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > Me > Expenses
2. Actions
3. Cannot see Request Cash Advance Option.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, some users cannot request cash advances.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.