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Oracle Implementation Support Overview for Fusion Applications (Doc ID 2553596.1)

Last updated on MARCH 14, 2022

Applies to:

Oracle Fusion Financials Common Module Cloud Service
Oracle Supply Chain Collaboration Cloud Service
Oracle Fusion Human Capital Management Cloud Service
Oracle Fusion CX Sales Cloud Service
Oracle Fusion Expenses Cloud Service
All Platforms


This program applies to new customers implementing Fusion Application services in the following areas:

Configure, Price, Quote (CPQ) | Customer Experience (Sales, B2B/B2C Service, Field Service) | Human Capital Management | Enterprise Resource Planning (ERP) and Financials | Supply Chain Management




Oracle Implementation Support Program Overview

Goal: Improve overall experience during implementation


How does it work?

Oracle Implementation Support Overview & Expectations


What can you expect from the Implementation Support Service Team?

This customer support program is focused on:

Your Implementation Support service team will:


The goal of this support model is to yield the following results:  


What are the expectations for participation from the Customer and/or System Integrator?

To provide an optimal experience, we expect your Service Administrators and System Integrator to be able to:




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