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IDCS: EBS ASSERTER THROWS "THE LOGOUT URL IS INVALID" ERROR DURING EBS LOGOUT (Doc ID 2557772.1)

Last updated on JULY 25, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Custom Application Integration

When attempting to logout from EBS System,
the following error occurs.

ERROR
-----------------------

The Logout URL is invalid. Please contact your system administrator. 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EBS System using EBS Asserter URL
2. Enter User/ Password - Logged in Successfully.
3. Click on Logout in EBS Application. 
4. Error Occurs

 



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot logout of EBS System Successfully.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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