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Creation Of Contact When SR Is Created Via Inbound Email Address (Doc ID 2558284.1)

Last updated on DECEMBER 27, 2020

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.04.0 version, Accounts, Contacts, Households

How to create a new contact when an inbound email is received from an email address which does not belong to any existing contact in the application?
 

Solution

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In this Document
Goal
Solution


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