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Fusion Benefitrs:Termination Life Event Is Not Processed For Few Employees Even When Benefit Relationship is Active till Termination (Doc ID 2558859.1)

Last updated on JULY 28, 2019

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.
For few employees Termination Life Event is in Detected status and not processed automatically.

Goal

On : 11.13.19.01.0 version, Manage Benefits

Termination Life Event is not processed for few employees

We have noticed few employees Termination Life Event is in Detected status and not processed automatically.

User has occurred date same as termination date.

They have a scheduler that runs daily and processes the detected events.
However on 4 users termination event remains detected and does not process.

Benefit relationship remains active till the termination date.

Solution

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In this Document
Goal
Solution


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